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Getting Started
Phone Number Setup
Prompt Engineering
Basic Settings
Knowledge Management
Advanced Settings
Communication Features
Notifications & Alerts
Workflows
- Introduction to Workflows in Welco AI
- Common Workflow Patterns in Welco AI
- Call Transfer Nodes - Route to Human Agents
- Conversation Nodes - AI Interactions
- Extract Variables Nodes - Parse Conversation Data
- Function Nodes - Execute Business Logic
- Intake Form Nodes - Collect Structured Data
- Logic Split Nodes - Conditional Routing
- SMS Nodes - Text Message Integration
Assistant
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