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Web Content Integration

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Prerequisites

• Active Welco AI account with Knowledge Training access
• Website URLs that are publicly accessible
• Valid website content (pages with text content)

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Accessing the Website URL Feature

1. Navigate to Knowledge Training in your dashboard sidebar
2. Click the Add Knowledge button in the top-right corner
3. Select Import Website from the dropdown menu

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Adding Website URLs to Knowledge Base

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Step 1: Open Website Import Dialog

1. In the Knowledge Training section, click Add Knowledge
2. Choose Import Website from the options
3. The “Import Website Content” dialog will open

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Step 2: Enter Website Information

1. In the Website URL field, enter the complete URL you want to import
2. Use the format: https://example.com/page-name
3. Ensure the URL is publicly accessible and contains text content

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Step 3: Import the Website

1. Review your entered URL for accuracy
2. Click Import Website to begin the process
3. The system will show “Importing…” while processing the content
4. Wait for the success confirmation message

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URL Format Requirements

• Complete URLs: Include https:// or http:// prefix
• Public Access: URLs must be accessible without login or authentication
• Valid Format: Follow standard URL structure (e.g., https://example.com/about)
• Content-Rich Pages: Pages should contain meaningful text content for training

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Supported URL Examples

• https://yourcompany.com/about
• https://yourcompany.com/services/consulting
• https://yourcompany.com/contact
• https://blog.yourcompany.com/latest-post

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How Web Content is Processed

1. Content Extraction: The system crawls the specified webpage and extracts text content
2. Processing: The content is analyzed and formatted for AI training
3. Integration: The processed content becomes part of your knowledge base
4. Training: Your AI assistant learns from the imported website information

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Managing Website Content

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Viewing Imported Websites

1. In Knowledge Training, use the category filter tabs
2. Select Website to view only website-sourced content
3. Each entry shows the original URL and import date

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Editing Website URLs

1. Find the website entry in your knowledge base
2. Click the three dots menu next to the entry
3. Select Edit to modify the URL
4. Update the URL and click Save Changes

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Activating/Deactivating Content

• Enable: Include content in AI assistant training
• Disable: Temporarily remove from training without deleting

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Removing Website Content

1. Click the three dots menu on the website entry
2. Select Delete from the options
3. Confirm the deletion when prompted